16.06.17
Neil Buckley is the CEO of the Legal Services Board. He tells us why he feels it is important for regulators to have oversight from the LSB. As the Board nears the end of its strategic plan, Neil shares the highlights and lowlights of its progress with Regulation Matters.
16.06.17
Jane Martin is Chair of the Legal Services Consumer Panel. She tells us about the work of the Panel and how it uses its consumer knowledge and research to influence regulation.
25.05.17
In this short video clip, we meet Chief Legal Ombudsman Kathryn Stone and ask her to explain exactly what the LeO is and what the organisation does.